Returns & Exchanges

At Paw Pantry, we want you and your pet to love every piece of fashion you purchase, which is why we offer a 30-day window for returns and exchanges on all unworn items. Please ensure all original tags remain attached and the garments are free from pet hair to qualify for a full refund.

1

Initiate Your Return

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Prepare the Package

Securely pack the items in their original packaging, ensuring all tags are intact and the products are in brand-new condition.

3

Attach the Label

Download and print your prepaid shipping label from the portal, then affix it clearly to the outside of your return package.

4

Drop Off and Refund

Hand your package to any authorized carrier location; once received and inspected at our warehouse, your refund will be processed within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing