Frequently Asked Questions
Everything you need to know about shopping for your stylish companion.
How do I determine the right size for my pet?
We provide a detailed size guide on every product page. Please measure your pet's neck, chest, and length carefully. If your pet is between sizes, we recommend ordering the larger size for a more comfortable fit.
What is your return policy for apparel?
We accept returns within 30 days of delivery, provided the items are unworn, unwashed, and free of pet hair. Please ensure original tags are still attached to qualify for a full refund.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the continental US. Express shipping options are available at checkout if you need your pet's new outfit sooner.
Are the fabrics safe for sensitive pet skin?
Absolutely. We prioritize high-quality, hypoallergenic materials like organic cotton and soft knits to ensure your pet stays comfortable and irritation-free while looking their best.
Do you offer international shipping?
Yes, Paw Pantry ships to over 50 countries worldwide. International shipping rates and delivery times vary by location and will be calculated during the checkout process.
How should I wash Paw Pantry garments?
To maintain the quality of the fabrics, we recommend machine washing on a cold, gentle cycle and hanging to dry. Avoid using bleach or high-heat dryers to prevent shrinkage.